Agreement to Terms of Use
- Prices quoted are in Singapore Dollars (SGD) and are inclusive of prevailing government taxes.
- Kindly inform us of any allergies or special dietary requirements when placing your order.
- Please review your orders for accuracy before checkout. No changes can be made once orders have been placed.
- To order online, registered customers must first log in by keying in their email address and password.
- Mode of payment is strictly by credit or debit cards only.
- Not valid with membership, credit card and promotional programs, benefits and discounts.
- Golden Circle point accrual is valid. Please provide membership number.
- Product images shown are for illustration purposes only. Actual product may vary.
- For more information, please call Dining Reservations at (65) 6831 4374 or email j65@hoteljen.com.
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Privacy Policy
Delivery
- All festive takeaway set meals must be ordered at least 24 hours in advance except crab orders.
- All festive roast items and festive goodies must be ordered at least 24 hours in advance except crab orders.
- Delivery hours are from 11am to 10pm.
- Delivery fee is SGD15nett per location in Singapore. Complimentary delivery for orders above SGD150nett in a single transaction to one destination.
Takeaway
- All takeaway set meals must be ordered at least 24 hours in advance except crab orders.
- All festive roast items and festive goodies must be ordered at least 24 hours in advance except crab orders.
- Self pick-up hours are from 11am to 10pm.
- All orders can be collected from the Hotel Jen Tanglin lobby driveway.
Refund/Cancellation Policy
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Payment will not be refunded or exchanged for cash. Any un-used value will be forfeited.
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Should there be any ordered items(s) which are not available, the hotel shall contact the customer to offer alternatives. Customer can choose to either:
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Accept alternative item suggested by hotel, or
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Cancelling the order and receive full refund
Golden Circle (GC) Award Points
- Golden Circle Award Points accrual is valid for items purchased except stated otherwise. Please provide GC membership number upon check out. Not a member?
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- Name presented on credit card payment must match with GC membership details in order to earn GC Award Points.
- Selected Vouchers purchase are eligible for earning GC Award Points. Kindly contact us to check the eligibility for earning GC Award Points upon voucher redemption.
- The delivery fee is not eligible for earning GC Award Points.
- Tax charges such as government tax is not eligible for earning GC Award Points.